Problem with time synchronization of the master clock

If time synchronization of a device to the master clock does not occur, the problem may be due to the master clock not being properly time synced. If the master clock is not synced, a Time Sync Status character in the data-stream will indicate to the device that the source is not synced. In most cases, the device will ignore the time stamp and remain unsynchronized. Verify the Time Sync lamp on the master clock indicates the master clock is synced. If it isn't, refer to the instruction manual for the specific model master clock or contact Tech Support for assistance.