Software Updates

Contact Tech Support for more information on these updates.

NetClock version 3.4.1

An update is available for models 9283/9383, 9289/9389, 9288/9388 that are already running 3.x.

NetClock version 2.3

Updates are available for models 9183, 9189, 9188. Additionally, discontinued time server models TTS200, TTS220, and TTS240 can be updated to this software version. Updates to units purchased after April 2004 can be made in the field and at no charge. Earlier models may require a hardware upgrade to accommodate this and future software updates. Updating to 2.3 offers a field upgrade path to new features that can be enabled with a security key, if not already purchased with the original unit, including enhanced security features and a modem dial-out capability (to NIST ACTS or other dial-up time services). Contact Sales for more information on field upgrades to new features.

A note on NetClock field updates

NetClock software features state-of-the-art network security algorithms. Export regulations restrict us from freely distributing the software update via this web site or through email. We will send the update on CD-ROM to current users against a no charge purchase order for the update CD. Indicate the ship to address, primary contact information including email and telephone, the model, version and serial number of the unit.

When contacting us for an upgrade, please have the following information available:

• Equipment Model and Serial Number
• Company or agency name
• Ship To Address
• Person to contact
• Phone number
• Email address

For non-USA ship to addresses, please include the physical address of the unit and the user’s contact information if different than the purchase order.