FAQ's and Troubleshooting

Q1. How can I time synchronize my Windows Network?

Q2. I am installing a Spectracom Time Server and having trouble opening the Web User Interface. Do you have a publication that can help?

Q3. To connect a Windows 2000 Server to a Spectracom NetClock/2, can I use the Model 9188 NTP Ethernet Time Server? If so, what would are the connection instructions?

Q4. How can I synchronize my Unix PC?

Q5. I am not tracking GPS satellites. How do I troubleshoot GPS reception?

Q6. The Time Sync lamp on my Netclock/2 is red. How do I troubleshoot this condition?

Q7. How can I verify the NTP/SNTP Time stamp from my NTP Server is correct?

Q8. How do I use HyperTerminal to communicate with Spectracom equipment?

Q9. I want to run an RS-485 line but I am not sure how to do this properly.

Q10. Connected to the RS-485 Remote port of my Master Clock, I have a device that will not time sync. What is the problem?

Q11. How can I check a Spectracom TimeTap output to make sure it is ok?

Q12. How do I adjust my NetClock or Ethernet Time Server for changes in DST rules? 

Q13. Why is my Ethernet time server off by one hour after a DST change?

Q14. How many NTP clients can a time server handle?

Q15. Why am I having poor time synchronization with W32Time?

Q16. How do I look up the firmware revision level for my NetClock or ethernet time server?